As my grandparents would say, “Everything is on the computer nowadays.” In fact, the Xytex Web site has the answers to their most frequently asked questions, plus a lot more information. If you’re looking for something specific, it would be best to start under the patient section and then click on FAQ. Read through the questions and see if you can find your answer.
The feature that I enjoy the most on the Xytex website is the Live Chat. A customer service representative is usually available Monday through Friday from 9 to 5 to answer all your questions. All you have to do it click the link and wait for someone to greet you. This is a very discreet way of communicating, especially if you are at work and don’t want to worry about coworkers eavesdropping. If the chat is not available or we are busy helping other clients, your question is sent directly to a customer service representative in an email who will respond as soon as possible.
If you’re not sure how to navigate the website or just would rather speak to someone on the phone, you are guaranteed to always get a real person during our regular business hours, no computer automated operator. We look forward to speaking with you.
