Effective Date:12/31/25 | Last Updated: 12/31/25
Xytex Corporation and its subsidiaries and affiliates (“Xytex,” “we” or “us” or “our”) offers www.xytex.com and any other website, which references or links to this Privacy Policy, including all associated content, communications, tools, features, functionality and online services (collectively, the “Site”), subject to the terms of this Privacy Policy. If you visit our Site or submit any information to Xytex, you accept the terms and conditions of this Privacy Policy. Please read them carefully.
We may collect personally identifiable and/or anonymous information from you in the course of your use of our Site as further described in this Privacy Policy. Personally identifiable information (or personal information) is information that can identify you, such as your full name, mailing address, email address, and telephone number. In some cases, Donor Information (described below), stories and comments submitted by our users could be used to personally identify the user. You may provide information to us. In other instances, information about you or your activities may be automatically collected, as described below.
We collect personally identifiable information that you provide to us when you register to use the Site or any portion of the Site, like xyConnects, register to receive our newsletter, request information or services from us, or otherwise communicate or interact with us online. We also may receive information about you from third-party sources and add it to the information you have provided to us.
We use your personally identifiable information for a variety of business purposes, including to provide information or services you request, to communicate with you about them, to do all things necessary to administer the Site and our services, and manage, protect and improve them.
We are not responsible for the information you volunteer about yourself or choose to make public in discussions in our forums or other interactions through the Site that are accessible to other users.
In addition to the personally identifiable information described above, we may collect the following categories of personal information: identifiers (such as name, email, phone number, IP address); commercial information (purchase history, transaction records); internet or network activity (browsing history, interactions with our Site); geolocation data (general location derived from IP address); and inferences drawn from the above to create a profile reflecting your preferences or characteristics.
Due to the nature of our services, we may collect certain categories of sensitive personal information, including health and medical information, genetic information, and racial or ethnic origin. We collect and use sensitive personal information only as necessary to provide our reproductive services, ensure the safety and quality of our donor program, and comply with legal and regulatory requirements. We do not use or disclose sensitive personal information for purposes other than those disclosed at the time of collection without your explicit consent.
We collect a variety of information from donors, including personal information, such as name and contact information, that can be used to identify or contact a donor. While we do not intentionally release personally identifying information of donors without their consent, it is possible that certain information like hair color, eye color, race, ethnic origin, height, weight, baby picture, medical history and other information you submit to us for inclusion in a donor profile (“Donor Information”) could result in persons familiar with you recognizing you.
Whenever you visit or interact with the Site, we, or our service providers, may use assorted technologies that automatically or passively collect information about how a website is accessed and used. We refer to this information as traffic data. Like most website operators, we use cookies (small data files stored on your computer or mobile device by your web browser upon visiting a website) and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed) to operate our Site efficiently and as intended and to collect traffic data. Traffic data includes, but is not limited to, your browser type, operating system, IP address, mobile device identification number, the sites visited before and after our websites, and your interactions with our Site, such as the time and date when you viewed a page, and whether you filled out an online form. If you set your web browser to block cookies when using the Site, some aspects of the Site may not function as intended. Some browsers may also allow you to block certain web beacons and similar tracking codes. Please refer to your browser’s documentation if you wish to block cookies, web beacons, and/or similar tools.
We use information gathered through these tools to improve the way our Site works, for example by employing third-party analytics tools which aggregate anonymized user information to help us better design our Site, and to enhance the functionality of our Site, for example by remembering preferences or other choices that you make, such as user names and the like. By allowing us to understand how you use our Site over time, these tools can help us provide you with a better, more relevant online experience.
Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as traffic data described above) invisible to usage analytics tools, we do not presently have the capability to omit you from our analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without action on our part. However, we honor Global Privacy Control (GPC) signals as a valid opt-out request where required by applicable law. If your browser sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of personal information associated with that browser. While we, or vendors on our behalf, may track the websites you visited before and after our website as part of the traffic data described above for our internal business purposes, we do not authorize other third parties (e.g., advertisers) to do so, but it is nonetheless possible that third parties may do so for their own purposes with respect to which we may have no knowledge or control.
We share Donor Information with users as described on the Site. We may use third parties to help operate our Site, deliver and improve our services through the Site, and develop our offerings, and we may share information we have about you with such third parties for such purposes. These third parties are not authorized by us to use any of your personally identifiable information except as needed for such purposes.
We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.
We reserve the right to disclose any information as needed if that information is requested by law enforcement agencies or if we are required to do so by applicable law. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personally identifiable information to be shared or transferred to third parties without permission.
Xytex is based in the United States of America. Any personally identifiable information you provide may be stored and maintained in our databases in the United States or transferred to our databases outside the United States. By providing us with your information, you consent to this transfer.
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specific retention periods include:
If you receive a newsletter or similar promotional email from us, you will be given the option to “unsubscribe” from receiving further emails from us. Your election not to receive promotional and marketing materials will not preclude us from corresponding with you, by email or otherwise, regarding your existing or past business relationships with us (e.g., any purchase of our products), or to respond to requests for information you pose to us, and will not preclude us from accessing and viewing your personally identifiable information in maintaining and improving our Service.
If you opt in to receive SMS or text messages from Xytex by providing your mobile phone number and checking the appropriate consent box during registration or at other opt-in points, you expressly consent to receive text messages from Xytex. Message types may include promotional codes, new donor release announcements, order updates, shipping notifications, and important account information. Message frequency varies based on your account activity and preferences. Message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving text messages at any time by replying STOP to any message or by contacting us directly. After opting out, you will receive a confirmation message, and no further promotional messages will be sent. Opting out of marketing messages will not affect transactional messages related to your orders or account. For help with our SMS program, reply HELP to any message or contact us at info@xytex.com or 1-706-733-0130.
Depending on your state of residence, you may have certain rights regarding your personal information under applicable privacy laws. These rights may include:
To exercise these rights, please contact us using the information provided in the Contact section below. We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, what types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information in the immediate preceding calendar year. To access this information, please contact us by email at info@xytex.com or mail at 1100 Emmett Street, Augusta, Georgia 30904, Attn: CA Privacy Request.
Additional Rights Under the CCPA/CPRA: California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the rights described in the “Your Privacy Rights” section above. In the preceding 12 months, we have collected the categories of personal information described in the “Information We Collect” section. We have disclosed personal information for business purposes to service providers, healthcare partners, and other third parties as described in the “Information We Share with Third Parties” section. We have not sold personal information. California residents may submit requests to know, delete, or correct their personal information by contacting us at info@xytex.com or 1-706-733-0130.
Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws may have additional or different rights under their respective state laws. If you are a resident of one of these states, please contact us and specify your state of residence so we can provide you with information specific to your rights.
We use reasonable precautions to protect personally identifiable information from loss, misuse, or alteration, as appropriate to the sensitivity of the information in our control. These measures include:
Although guaranteed security does not exist on the Internet or offline, we make reasonable efforts to handle such information consistent with this Privacy Policy and applicable laws.
This Site is not intended for, or designed to attract, minors under the age of 18 or the applicable age of majority in their jurisdiction of residence (if higher than 18). In particular, no children under the age of 13 should provide any personally identifiable information to us, and we do not knowingly collect such information from such persons. If we learn that we have collected the personally identifiable information of such a person we will take steps to delete the information as soon as possible. Children under the age of majority in any non-U.S. jurisdiction should not provide any personally identifiable information without their parent’s consent.
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We may occasionally update this Privacy Policy. We encourage you to review this Privacy Policy from time to time to stay informed about how we are protecting the personally identifiable information we collect. If you continue to use our site or services after we have attempted to contact you about material changes to the Privacy Policy, we will assume that you agree to the changes.
If you have any questions or comments about our Privacy Policy, wish to exercise your privacy rights, or desire to update your contact information, please feel free to contact us:
Xytex Corporation
1100 Emmett Street
Augusta, Georgia 30904
Email: info@xytex.com
Phone: 1-706-733-0130
